Latest Blog Posts
Thursday Night TD Ameritrade Goodness
I’m not normally one to gush about good consumer experiences on a usual basis, but I do believe that one should give kudos when it is due. Good customer service can make a big difference, especially when many options among competitors are available. Just ask the computer or mobile phone companies.
I contacted TD Ameritrade earlier this evening with a question about my investment account. After some fairly usual troubleshooting talk and polite chit-chatting about trading fees, the customer rep on the phone gave me 20 free trades to use over a 2 month period. At $9.99 a trade, that’s roughly $200 of free money. I took down the rep’s name, and sent over an email to his manager noting how pleasant the experience was.
I’ll never say a bad thing about Pete Ricketts again. The guy knows how to run a company’s customer service.
Page 1 of 1 pages
The Blogs
-
The blog that covers everything Lincoln
-
The home of the Wilsons
-
In which Mr. T mutters and muses
-
Local and national sports chatter
The Blogroll
The Archives
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- July 2009
- May 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- March 2008
- February 2008
- January 2008
- December 2007
- November 2007
- September 2007
- August 2007
- July 2007
- June 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- November 2006
- October 2006
- September 2006
- August 2006
- July 2006
- June 2006
- May 2006
- April 2006
- March 2006
- February 2006
- January 2006
- December 2005
- November 2005
- October 2005
- September 2005
- August 2005
- July 2005
- May 2005
- April 2005
- March 2005
- February 2005