Twenty Four

By: Mr. Wilson on May 18, 2007
The Cable Advisory Board has recommended that Time Warner Cable give customers affected by the Passport/Navigator fiasco a $24/month rebate. That represents approximately 35% of an affected customer's bill. I don't see it happening, especially since TWC has already come to agreements with many individual customers, but hey, stranger things have happened. Frankly, I would rather see TWC put the money into infrastructure upgrades. I could really go for some 20 Mbps Road Runner...

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Fletch
May 18, 2007 at 2:06PM

I can’t see that happening. As much as I am and have been P.O.‘d at TWC, this advisory board is a joke. Some of them don’t even have cable. Are you kidding me?

At this point, I am guessing TWC is close to throwing up their arms and giving us back the Passport. That will seem like good news, until it happens, then suddenly we miss new features that Navigator has, and people will still complain. I like the board’s idea of letting people choose, but I don’t see how that could really work.

In some perverse way, I feel a little bad for TWC, but then I remember how much my DVR is still screwing up and how much I pay. LOL

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