Online Banking Like It’s 1999
By: Mr. Wilson on
February 5, 2007
I am a longtime Union Bank customer. I like Union Bank, in large part because I have always been very impressed by their customer service. They have been good to me, and I reward that with my business.
But Union Bank's online banking system? Awful. Horrible. Terribly, pitifully, laughably bad. And that's after the "upgrade" that went into effect today. The user experience is -- I'm running out of synonyms for awful -- atrocious.
Seriously, Union Bank, it's 2007. The rest of the world is on Web 2.0 and you're on, what, Web 0.8?
It's a good thing I like Union Bank for other reasons.